From the outset of contacting ESTS, the goal was to have a reliable autoclave for our process, good communication and a receptive approach to any technical problems were key to this ambition. ESTS have provided a reliable autoclave, designed around our process.

Initially, ESTS were working with us to specify an autoclave that matched our process, including extra design enabling our future expansion with an increased chamber volume. 

Communication at all levels at ESTS has been excellent, made easy through phone, email or even using the remote access technology direct to the autoclave. The remote access technology potentially saving lost production, given that information can be accessed by ESTS, and any updates done via the internet, therefore reducing the production downtime needed for an onsite visit.

The autoclave has been installed for just over a year, operational for our production for around ten months. During this time, the autoclave has been easy to use and shown good reliability. The servicing has been agreed to fit our manufacturing plan and the engineers carry out their work effectively, being courteous and efficient.